Avis sur Grand Hyatt Istanbul
Grand Hyatt Istanbul
Harbiye Mah. Taskisla Caddesi No.1, Sisli, Istanbul
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en février 2024
Réponse de General Manager le 15 févr. 2024
Dear Mr.Zaoui,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
10/10 Excellent
Luc, Brossard
Voyage en couple
23 oct. 2023
Luc
Séjour de 1 nuit en octobre 2023
Réponse de Guest Services le 23 oct. 2023
Dear Mr.Valiquette ,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
2/10 Horrible
Hani
Voyage en famille
17 août 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hani
Séjour de 4 nuits en août 2023
Réponse de Guest Services le 5 sept. 2023
Dear Guest, We want to express our genuine disappointment and frustration regarding the misunderstanding that occurred during your recent stay at our hotel. It deeply troubles us that you had to experience this inconvenience, and we are truly upset that our service fell short of your expectations.Your satisfaction is our top priority, and we value your patronage. We appreciate your patience and understanding as we work to resolve this issue and make improvements to our service.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future with an improved experience.Sincerely,
10/10 Excellent
ANDREY
Voyage d’affaires
10 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ANDREY
Séjour de 2 nuits en janvier 2023
Réponse de General Manager le 13 févr. 2023
Dear Andrey,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable ratings. Best Regards
10/10 Excellent
jean louis
Voyage en famille
2 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jean louis
Séjour de 7 nuits en juillet 2022
Réponse de Grand Hyatt Istanbul le 2 août 2022
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
At the same time we are sorry for the incident happend at the pool.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
8/10 Bien
sergio
24 juin 2022
sergio
Séjour de 4 nuits en mai 2022
Réponse de Grand Hyatt Istanbul le 27 juin 2022
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
ANDREY
Voyage d’affaires
24 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best in Istsnbul, definitely
ANDREY
Séjour de 3 nuits en avril 2022
Réponse de Grand Hyatt Istanbul le 27 avr. 2022
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
At the same time in regards to your feedback on pool, I would like to kindly inform you that our pool has been open as of mid. April. and is being used by some of our guests.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
8/10 Bien
Firangiz
Voyage en famille
10 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Firangiz
Séjour de 3 nuits en mars 2022
Réponse de Grand Hyatt Istanbul le 11 mars 2022
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires
12 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super !
Voyageur vérifié
Séjour de 5 nuits en novembre 2021
Réponse de Grand Hyatt Istanbul le 22 nov. 2021
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Romain
4 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romain
Séjour de 1 nuit en septembre 2021
Réponse de Behlul le 5 oct. 2021
Dear Romain
Thank you for your points.
Best Regards
10/10 Excellent
Karim
Voyage en famille
24 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellentes prestations
Karim
Séjour de 2 nuits en août 2021
Réponse de Behlul le 25 août 2021
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Voyageur vérifié
Voyage en groupe
29 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Voyageur vérifié
Séjour de 1 nuit en mars 2021
Réponse de Grand Hyatt Istanbul le 12 avr. 2021
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
13 mars 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en mars 2021
Réponse de Grand Hyatt Istanbul le 15 mars 2021
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
8/10 Bien
Nesrine
Voyage en groupe
12 mars 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nesrine
Séjour de 1 nuit en mars 2021
Réponse de Grand Hyatt Istanbul le 15 mars 2021
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Leila
Voyage en famille
11 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Leila
Séjour de 3 nuits en septembre 2020
Réponse de Behlul le 13 sept. 2020
Dear Guest
Thank you for your comments
Best regards
Grand Hyatt Istanbul
8/10 Bien
Voyageur vérifié
10 sept. 2020
Voyageur vérifié
Séjour de 7 nuits en août 2020
Réponse de Grand Hyatt Istanbul le 11 sept. 2020
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Voyageur vérifié
1 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en février 2020
Réponse de Grand Hyatt Istanbul le 2 mars 2020
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Voyageur vérifié
6 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de Grand Hyatt Istanbul le 7 janv. 2020
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Cyril, Paris
10 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hotel avec piscine en centre ville d'Ista
Cyril
Séjour de 7 nuits en septembre 2019
Réponse de Grand Hyatt Istanbul le 11 sept. 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
13 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de Grand Hyatt Istanbul le 16 juil. 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
General Manager
10/10 Excellent
JEAN LOUIS
20 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
JEAN LOUIS
Séjour de 4 nuits en mai 2019
Réponse de Grand Hyatt Istanbul le 21 mai 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Rufat Babayev
General Manager
8/10 Bien
Aymen
4 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aymen
Séjour de 7 nuits en avril 2019
Réponse de Grand Hyatt Istanbul le 6 mai 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Rufat Babayev
General Manager
8/10 Bien
Voyageur vérifié
3 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en avril 2019
Réponse de Grand Hyatt Istanbul le 6 mai 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Rufat Babayev
General Manager
8/10 Bien
Voyageur vérifié
25 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en avril 2019
Réponse de Grand Hyatt Istanbul le 26 avr. 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Rufat Babayev
General Manager
6/10 Satisfaisant
Voyageur vérifié
31 mars 2019
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en mars 2019
Réponse de Grand Hyatt Istanbul le 1 avr. 2019
Dear Guest,
I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to welcome you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Rufat Babayev
General Manager
10/10 Excellent
SAM
3 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SAM
Séjour de 2 nuits en décembre 2018
Réponse de Grand Hyatt Istanbul le 7 janv. 2019
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Murat Kaplan
Director of Operations
10/10 Excellent
MHAMED
25 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MHAMED
Séjour de 3 nuits en novembre 2018
Réponse de Grand Hyatt Istanbul le 26 nov. 2018
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
4/10 Médiocre
samira, Puteaux
4 juil. 2018
Les points forts : Confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Prestations services loin d'un hôtel 5 étoiles
samira
Séjour de 7 nuits en juin 2018
Réponse de Grand Hyatt Istanbul le 6 juil. 2018
Dear Guest,
We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
Thank you very much for your constructive criticism regarding staff and house keeping. We wish that we had been notified of any problems you may have had during your stay so that we could have addressed them at that time.
Please do let us know how we could have served you better before your next visit and we will strive to provide the high standards of service we consistently seek to achieve.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.
Yours faithfully,
Jacques L. Morand
Area Vice President / General Manager
6/10 Satisfaisant
Voyageur vérifié
6 mai 2018
Les points faibles : Propreté
Voyageur vérifié
Réponse de Grand Hyatt Istanbul le 7 mai 2018
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your grades.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
10/10 Excellent
Jen, Paris
28 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel with brilliant staff
Jen
Séjour de 3 nuits en février 2018
Réponse de Grand Hyatt Istanbul le 2 mars 2018
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
6/10 Satisfaisant
chris corsica, bucharest
17 févr. 2018
4*
chris corsica
Séjour de 3 nuits en février 2018
Réponse de Grand Hyatt Istanbul le 19 févr. 2018
Dear Guest,
We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
Thank you very much for your constructive criticism regarding breakfast. Should you have any additional comments that you would like to share, please do not hesitate to contact us as your feedback will help to guide our continued search for excellence.
We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
8/10 Bien
Amine
17 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
Amine
Séjour de 3 nuits en février 2018
Réponse de Grand Hyatt Istanbul le 19 févr. 2018
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
8/10 Bien
Voyageur vérifié
26 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en décembre 2017
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
10/10 Excellent
Hind
8 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un hôtel de bon standing, propre
Hind
Séjour de 7 nuits en novembre 2017
Dear Guest,
I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments.
We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.
We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Wishing you a festive holiday season.
Kind regards,
Jacques L. Morand
Area Vice President / General Manager
10/10 Excellent
stephane
14 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
stephane
Séjour de 4 nuits en juillet 2017
8/10 Bien
Jamie
Voyage en famille avec de jeunes enfants
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 7 nuits en mai 2024
8/10 Bien
Vaishak Mepurathu
Voyage en famille avec de jeunes enfants
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vaishak Mepurathu
Séjour de 8 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Mr. Ravikumar,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comment .Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
10/10 Excellent
Victoria
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Victoria
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Mrs. Dmitrieva , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
Nabil
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nabil
Séjour de 6 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Nabil, MaktabiWe would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your comments.Should you have any comments that you would like to share, please do not hesitate to send it to us; as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
10/10 Excellent
Nahida
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nahida
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Nahida, RahmanI would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
bassel
Voyage en famille avec de jeunes enfants
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bassel
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 8 mai 2024
Dear Mr. Bassel , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
8/10 Bien
Maria
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 10 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Mrs. Gonzales , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
Murat
Voyage en famille
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Murat
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Dear Mr. Buzcu , I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
Keith, Westhill
Voyage d’affaires
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Dear Keith Dunnett, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
Nada
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nada
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 27 avr. 2024
Dear Mr. Mamlouk ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards,
10/10 Excellent
SAMER
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SAMER
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Mr.Saab ,I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards,
4/10 Médiocre
ANDREW
Voyage en famille
13 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
ANDREW
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Mr.Mccormack ,We sincerely apologize for the inconvenience you experienced during your stay with us at the Grand Hyatt. Ensuring a comfortable and smoke-free environment for all our guests is a top priority, and we regret that this was not upheld during your visit.Please rest assured that we take your concerns seriously and have already initiated measures to reinforce our non-smoking policy. We will be addressing this issue with our team to ensure that appropriate actions are taken to prevent such incidents from occurring in the future.Once again, we apologize for the disruption to your stay and appreciate your feedback, which helps us to continually improve our services. We hope to have the opportunity to welcome you back for a much more enjoyable experience in the future.Kind Regards,
10/10 Excellent
Songül
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Songül
Séjour de 4 nuits en mars 2024
Réponse de Genel Müdür le 29 mars 2024
Sevgili Songul Belgen, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.
8/10 Bien
Nipun
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nipun
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Nipun Rathi,We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your ratings.Should you have any comments that you would like to share, please do not hesitate to send it to us as your feedback will help to guide our continued search for excellence.We look forward to welcoming you back to Grand Hyatt Istanbul in the near future.Kind regards,
10/10 Excellent
Sezgin
Voyage en couple
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sezgin
Séjour de 3 nuits en février 2024
Réponse de Genel Müdür le 8 mars 2024
Sayın Sezgin Gencay, Bize değerli yorumlarınızı göndermek için zaman ayırdığınız için size teşekkür etmek istiyoruz. Yapıcı eleştirileriniz için çok teşekkür ederiz. Eğer paylaşmak istediğiniz bir ek yorum varsa, lütfen bize göndermekten çekinmeyin; görüşleriniz mükemmelliği arayan bizlere rehberlik edecektir.Sizi yakın gelecekte tekrar Grand Hyatt Istanbul 'da görmek için sabırsızlanıyoruz.Saygılarımızla ,