Résidences de vacances à Angleterre du Nord-Est

« The overall experience at the Garden Rooms was good. We would return, though there were a few things which disappointed us. The large sliding doors to the outside were very difficult to open. We are not feeble but it was almost impossible to slide due to being very heavy and stiff. The room itself smelt very strong of wood smoke from the chimnea, we did not use it during our stay. Also, the couch was extremely stained, i assume from people sitting on it when wet after using the hottub. It...

« Arrivées à 21h devant l'apparthôtel, il n'ya personne contrairement a ce qui été précisé. J'ai appelé le no. de tel. indiqué sur ma réservation, on me répond que ce n'est pas le bon numéro. J'appelle le no. inscrit sur la porte, là on me dit que c'est complet ici et que je dois prendre un taxi pour aller dans un hôtel situé à 15 min du centre ville! Il est tout à fait scandaleux de traiter des clients de cette façon! Nous sommes allées prendre une chambre au centre ville ,comme prévu, et...

« Great apartment in great house. Everything was comfortable and clean. It had a little kitchenette which we didn't use but it would have been useful for a longer stay. I have marked you down 1 star on Communications as I could find the information regarding check out time on the last day and it was hard to find it online, it said 11am in one place and 12 noon another. I had to go to the Holiday Inn checkout next door and ask them in person. »