8/10 Bien
Larry R.
29 sept. 2024
Les points forts : Propreté
Enjoyed our visit
Very clean with comfortable beds. Deer in the backyard and when it got chilly inside, the wall-mounted heaters worked quickly to make it comfortable. Nice dual head shower with lots of water pressure. Location was convenient to our needs like Ashford grocery store, the Copper Creek restaurant and the Park trails.
Only 3 negatives: 1. The hot tub was set at a low temp that we think is about 100 deg. We have a hot tub and are pretty good at judging water temperature. Our anticipated soak after a long hike was not very satisfactory. 2. a BBQ was advertised but when we got there a burn ban was in effect. We had to cook our steaks inside but there was no broiler pan among the supplied cooking stuff. 3. Netfiix was advertised so we made some plans on what to watch in the evenings. However none of the "Profiles" would work. All gave the same error message and locked up the TV so we had to unplug and go back and try again. I complained giving the error messages using the Betterstay app as directed and unexpectedly, they answered by email. I didn't see the answer until the next day. Anyway, the Profiles disappeared and we were left with no Netflix. The answer we got said they tried the Profiles and they all worked. I am skeptical of that answer because that would require remotely logging directly into a smart TV to do this. That I don't think is possible.
Finally, would we go back? Yes, location is perfect.
Larry R.
Séjour de 2 nuits en septembre 2024