We booked a deluxe room with an ocean view, the room we were given didn't have much of an ocean view at all, fortunately we were able to swap room due to the bathroom configuration was not to our satisfaction. The hotel was very accommodating and gave us a new room - it was fantastic, love the new bathroom - awesome ocean view just a shame it was from the bathroom not the bedroom
There was a water pipe breakage on some of the hotel floors, including our floor, resulting in no hot water. We were given access to another floor to shower, pipe was fixed next day. Hotel provided a plate of freshly cut fruit as a compensation for the inconvenience, which I thought was a lovely gesture.
Hotel buffet breakfast was ok, with a selection of different menus to choose from on a daily basis - hot and miss in regards to the taste and menus.
We had a total of 3 rooms booked, there were minor issues with either the air con not working in one of the rooms and not enough bath towels provided in another, in addition to the hot water issue, however the hotel was quite accommodating and prompt.
The location of the hotel was great, a very short walk to the beach, many restaurants, bars, mini marts, massage salons within metres of the hotel.
Overall it was a nice stay, good value for money
