Booked this hotel because it’s located in very good place – near to everything.
We did not enjoy our stay because:
-Shower wasn't working. Service was very nice and fixed it quickly, but it's really not for a client to play a “room maintenance inspection" role.
- "Back in time" feeling in the room, but not in the good way - outdated furniture, old dusty carpet… I am not difficult, but this was too old even for me. So dusty that difficult to understand - is it just old or cleaning staff just forgot this room exists.
-Long not working/broken list – wc leaking, tv remote controller..
-Double bed and sheets aren’t large enough for two.
-Only one towel, had to request for a second one, no drinking water, just for another day, probably forgotten the first one.
We had a feeling that room was not ready, nobody walks in in days (maybe months?). It’s when you arrive uninvited and someone just quickly finds where to “keep” you until you leave.
For a note – we took a standard room, form the website I understand there are some nicer and renovated rooms, cant comments on those.
Nothing to say about the staff – always very kind and reactive. I think the hotel is so big that they probably forgot they had some of the rooms. It’s the feeling you get.
Good we've tested it, I don't think we will send our colleagues and guests.
