2/10 Horrible
Stephen P.
2 déc. 2024
Les points forts : Propreté
Location Misrepresentation
We booked this accommodation based on the location details in their overview. "Las Vegas Strip is a stones throw away" + "breathtaking views of the iconic Las Vegas Strip".
The property is nowhere near the Strip (10 miles away) and the only view we could see was a building site in the road and a mountain. So disappointing and misleading,so please be aware of this. On arriving we felt really let down and immediately decided to book into a hotel actually on and near the strip, glad we did
After raising this issue with VRBO, as advised by them, we received a reimbursement of their commission, which obviously confirms our issues with this property, location and the owners overview.
Now the major concern. At no time has the owner "Duong" offered us a refund, in fact ignored our requests despite us trying to claim back the money we feel we are entitled to. All we received from "Duong" is a sarcastic "thanks". Duong has our money and will not reimburse us so this says a lot about Duong's values. The description of thr location of this property is very misleading and I would go as far to say it is a blatant lie.
Stay well away from this advert if you expext to be near to the Las Vegas Strip. Also hope the construction site outside doesn't put you off.
We sre still seeking full reimbursement from this booking, Hopefully Duong, the owner, will review our request again and do the right thing.
Stephen P.
Séjour de 4 nuits en septembre 2024