2/10 Horrible
Jeanine G.
12 juin 2024
Les points faibles : Propreté
DO NOT STAY HERE!
We arrived after a 7 hour drive, hot and exhausted. It was 105° in Lubbock and this unit had NO AC!! When I contacted the owner, she said the people living in the house (this is a garage conversion-ish) control the temp of our unit and she would contact them(red flag). They were not home. Of course not. It was too hot! While I was looking for the thermostat, I found an attic opening in the closet that was uncovered and open(another red flag). Even if there was AC, there is no way it could cool with that huge opening. I also walked across something so sticky, it pulled my shoe off! It was like someone spilled polyurethane on the tile floor and left it. I messaged the owner and said we were leaving due to no AC and the lack of cleanliness to the unit overall. An hour later, another person called and offered a different property. I had already booked and checked into a hotel room. This was night 1 of an 8 day road trip. A few night later, I was ready to leave a review only to find “Samantha” left a review on the same night we booked. This was a positive review that said it was just a little warm, but still a great rental. 105° is NOT a little warm!! And who is “Samantha”? Did they rent this property after we left?? It was 5:00pm on a Tuesday, I seriously doubt it. So, I paid for 2 rooms that night. Received no apology, no refund, no contact from the owner, nothing! I was very disappointed. Save your frustration and your trip…DO NOT STAY HERE!
Jeanine G.
Séjour de 1 nuit en juin 2024