Residences à Nord du Mexique

"Service excellente "

" I was given a room with a broken window which they did change to another, however the experience was not forthcoming and welcoming. Lots of trouble to find taxi but good elevated rail just around the corner."

"La chambre a besoin d’une mise à jour"

"Just one night but very noisy and very small rooms "

"Great hotel with lots of dinning options around. The staff were friendly and we were greated with an early check-in as our room was ready- this was very appreciated. The room was clean however the shower and the bathrrom had mold and would require a deep clean and the couch was very dirty and would either need to be deep cleaned or just replaced. We kept our car in the hotel outside parking lot just across the steet and there wes mountains of garbages like a garbage dump in the parking lot. This is not acceptable for an international standard hotel. It would require a half day of work with a truck to clean up. Also, just beside the hotel, there is a vacant lot with garbage hills that were visible from our hotel balcony which again could be an easy fix for the hotel to improve the view of the guests and the hotel reputation."

"Checked in slow. Waiting list to have my room and card key, but was there at 3, checking in hours starting and they were 3 people. Enough staff but waited 45 minutes to get my card key. I booked advanced with you. But all the rest is perfect."