2/10 Horrible
Michael W.
9 août 2024
Les points faibles : Propreté
Dirty & Beg Bugs
The second night we were there we notice bedbugs in one room along with the bed falling apart. I called Mgr. they came and fixed the bed part, but for the bedbugs they sprayed and basically said we brought them in with us. They put bed bug protectors on the beds which never had them from the start & should have already. Wouldn't get us another room. They offered me credit which wasn't anything. We found over 5-8 bedbugs. This was the worst vaca I have ever had. Gulfsands / Shoalwater should be sent to the board of health. I will never go there again and I hope nobody else does, because when we were getting ready to leave we talked to 2 other couples that had the same issue, they threw the mattresses away. Our unit behind the beds were dusty and dirty & you could see the bedbugs, food and trash in between the couch cushions. Dirty in corners of rooms, just an all over dirty place. I told the MGR & they sent a cleaning lady which really didn't do anything, she changed the sheets again. We found underwear in the dresser draws also they were dirty inside them.
Then I called VRBO & they wanted to send me to a HOTEL that can handle bedbugs and didn't offer anything else. I asked why and she said they can handle bedbugs at these places. Basically wanted to send my family to a bedbug infested HOTEL.. I paid good money for this place and I work very hard for my money, I was just very upset with the out come of this situation..
Seemed like nobody cared & basically it was my fault.
Michael W.
Séjour de 9 nuits en juillet 2024