« The check in process was a little strange, one person on the phone quite a bit in a room off to the side, who knew you were supposed to go in there? He had two other people in there so we had to wait about 15 minutes. Then we went in and it was all of 30 seconds, here's your key, go up the stairs, see you later! No information given. One day we asked about the buses and how to take them (we are from Canada) and the girl at the desk said she had no idea, she never took the bus. End of that...