Réservez un hôtel en bord de mer à Sauraha

« L'hôtel est très bien placé, proche du parc. Il y a de l'eau chaude et des moustiquaires. Les chambres sont assez spacieuses, je conseillerais celles des étages qui sentent moins la moisissure. Le service que nous avons reçu en revanche était absolument déplorable, peut-être par manque de formation et apparemment en l'absence du responsable de l'hôtel, nous avons été mal accueillis, nous n'avons pas pu obtenir une chabre correspondant aux spécificités de notre réservation alors que l'hôtel était...

« Worst experience of my life. Filthy washrooms that we're stinking really bad. AC not working. Lights flickering in our room. The staff were laughing at us, they had 0 customer service skills. Then they would not take our hotels.com booking and wanted to charge us extra as they didn't want to Honor the rate we received from hotels.com - they made us leave the hotel and find another place as we refused to pay extra. Stay away from this place!!!!! »

« I paid for a room at this hotel, and as we arrived, we soon discovered that it doesn’t exist anymore. We were unable to be refunded by the new hotel that have taken it over and were forced to pay to stay somewhere. Terrible, terrible service, can’t believe they didn’t warn us at the very least since I booked five months in advance »

« Emplacement au top, face au fleuve et l entrée du parc. Accueil et service du personnel excellents. La propreté est tres moyenne et fuite sur le toit du bgw. Celle ci a été reparée tres vite. »

« Property looks awesome but the management seems poor. Staff are not well trained. The rooms werenot cleaned it has wall lizard and bathroom werenot cleaned. After a long day of tiredness if want to get to bed it gives you back ache. At last but not least breakfast was terrible. »