Dear Sophie,Thank you for choosing Nobu Hotel Barcelona and for taking the time to share your review with us. We deeply regret any inconvenience caused during your stay and we assure you that we will address the points you have raised with the utmost seriousness.We look forward to welcome you back in Nobu hotel during your next visit in Barcelona. Sincerely,Patricia OsioQuality & Guest Experience Manager

Dear Aurélie, we would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us. It would be a privilege to welcome you back in Nobu Barcelona during your next trip to the city. Warm regards.

Dear Cedric, Thank you in the first place for choosing Nobu hotel Barcelona and taking the time to write your review. We lament to read we did not met your expectations, we will take into consideration the rating and will learn to improve for the future. We would like you to give Nobu Barcelona a second chance to show you our real vales and desire of creating a memorable experience with great service to all our hosts. warm regards

Dear Lucie, we would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us. It would be a privilege to welcome you back in Nobu Barcelona during your next trip to the city.Warm regards

Dear Jessica, , we would like to thank you for choosing Nobu hotel Barcelona for you stay. We are very glad you have enjoyed your stay with us.It would be a privilege to have you at any other Nobu Restaurant or welcome you back in Nobu Barcelona during your next trip to the city.

Dear Julie, We appreciate for choosing Nobu hotel for your stay in Barcelona and for writing this wonderful review. We are charmed to read we reached our goals and values sharing the best from us and creating a unique experience, and with it, enjoying the stay in the hotel, as well as the rooms and the Nobu Restaurant. We will take into consideration your recommendations and look for an improvement in the future. We would be delighted to give you a warm welcome back at Nobu hotel Barcelona in your next visit to the city. Kind regards,

Dear Charles. We want to thank you for choosing Nobu hotel Barcelona for your stay. We want to apologize for not meeting your expectations, we work hard to provide the best service with high standards and your comment is not what we desire to offer. I will forward your review to the front office team to make sure we lean and improve to ensure the best Nobu services. We would like to ask you to give Nobu Barcelona a second chance to redeem your experience. Warm regards,

Thank you for choosing Nobu hotel Barcelona and taking the time to leave the review. Warm regards

Thank you for choosing Nobu hotel Barcelona and taking the time to leave the review. Warm regards

Dear Felix, We appreciate the confidence for coming back to Nobu Barcelona, but we lament you did not have the same experience as the first time. Overall, we are delighted to read that you enjoyed our venues as for the Gym, the Yoga and the Spa. Regarding the room issues, we want to express our apologies and we have forwarded the comment to the housekeeping and IT team to ensure the correct following of our standards as we already do. Concerning the external noise, we have to explain that the past two weeks were the local fairs and made some noise right next to the hotel but is just for a few days. We would be pleased to welcome you back at Nobu Barcelona for your next visit and redeem this experience and make it memorable. Warm regards

Dear Yarelis, We appreciate your comment. We look forward to welcome you back at Nobu Barcelona during your next visit. Warm regards,

Thanks!

Dear Moulin, thank you for your detailed feedback. What a let down to learn that we failed to create a great experience for you during your visit! Know that we take your feedback very seriously and that we are working with our Team to give all our guests the best service. We hope that you will give us a chance to redeem your faith in Nobu hotels by trying out another property on your future travels. Kind regards, Carlos de la Barra General Manager

Dear Karim, thank you for stay with us. We hope to see you back really soon. Kind regards, Montse Simón Operations & Quality manager

Dear Behrouz, thank you so much for your feedback. We're so thankful that you enjoyed our hotel. On your next trip, you are welcome to visit our SPA and try some of our treatments, where we partner with Natura Bisse. We hope to see you back really soon. Kind regards, Laurence Dubey General Manager

Dear Mohamed, thank you for your score! We hope to see you back soon in the property. Kind regards, Laurence Dubey General Manager

Dear Bernard, thank you for your score! We hope to see you back soon in the property. Kind regards, Laurence Dubey General Manager

Chère Dino, thank you so much for your review! So happy to hear you had a relaxing weekend at our hotel. On your next trip back, you will hopefully get to try one of our special massages at the Spa where we partner with Natura bisse. See you again soon in Barcelona or at another Nobu Hotel. Laurence Dubey General Manager

Dear Mohamed, thank you so much for your score. We hope to see you soon in your home in Barcelona. Kind regards, Laurence Dubey General Manager

Chère Marie, Nous vous remercions infiniment pour vos commentaires qui nous aident à améliorer la qualité du service de notre hôtel. Nous avons récemment change le format du petit déjeuner avec une proposition buffet qui semble plaire à notre clientèle qui trouvait notre offre un peu limitée comme vous. En ce qui concerne les vues des chambres, Nobu Barcelona a plusieurs catégories de chambres distinctes par leur taille et ensuite par leur vues. Les chambres avec vue ont la catégorie skyline et sont situées au a partir du 14e étage. Nous allons réviser notre site internet en français afin de nous assurer que la description des chambres ne porte pas de doutes. Nous sommes conscients que nous pouvons et devons continuer d’améliorer notre services à la clientèle et vous remercions encore de nous avoir fait parvenir vos impressions qui nous aident a cette fin. Salutations distinguées,

Dear Daniel, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We are charmed to read you enjoyed the hotel and the facilities. We look forward to give you a warm welcome back very soon at Nobu hotel Barcelona. Best regards

Dear Patricia, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We are charmed to read you enjoyed the hotel event though the outside construction may have bothered a bit, even if the construction is part of an external company and we cannot do much to solve the issue, we apologize. We look forward to give you a warm welcome back very soon at Nobu hotel Barcelona. Best regards

Dear David, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

Dear Anne,Thank you for choosing Nobu Hotel Barcelona and to get the time to share your feedback with us. We are very glad you enjoyed and we hope to welcome you again soon.

Dear Amanda, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

Dear Alex, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

Dear Anna, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards,

Dear Adrian,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

Dear Mr. Paul, First and foremost we would like to thank you for the praising review you shared following your recent visit to Nobu Hotel Barcelona, we are delighted to read that we were able to match your expectations and had a wonderful stay with us.

Dear Kenneth,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

Dear Harjinder, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards,

Dear Ricki, We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Best regards.

Dear Jordan,We sincerely thank you for choosing Nobu Hotel Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon.Sincerely,Patricia OsioQuality & Guest Experience Manager

Dear Jenhsian, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

Dear Yasmine, First of all, we would like to thank your for stay in Nobu hotel Barcelona and we truly apologize for not meeting your expectations. For this reason, we will speak with all the team to know about your situation and what happened internally, to then improve from it and become better from now on. Even if you do not decide to do so, we would like to ask you to give Nobu hotel Barcelona a second chance and live a truly Nobu experience how it's disserved and redeem your experience. Warm regards.

Dear Autry, Thank you for choosing Nobu hotel Barcelona and for writing your amazing review. We are charmed to read you enjoyed your stay and have met your expectations, we will forward your comment to ensure an improvement in the future. We will be delighted to give you a warm welcome back at Nobu hotel during your next visit to Barcelona. Best regards.

Dear Autumn Skye, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,

Dear Jane, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We are delighted to hear you enjoyed the hotel and our location. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards

Dear Nile, Firstly, we would like to thank you for choosing Nobu hotel. We would like to apologize for the situation, as we have adapted rooms for this stays. We will look into the reservation and with the team what happened and we will take the consequent actions. We would be delighted to give you a warm welcome back at Nobu hotel Barcelona to redeem your experience and make it memorable. Warm regards.

Dear Oli, Thank you for choosing Nobu hotel Barcelona. We are delighted to read you enjoyed your stay with us and we met our goals to create a memorable experience. We look forward to give you a warm welcome back at Nobu hotel during your next visit to Barcelona. Best regards.

Dear Monique, We would like to thank you for choosing Nobu hotel Barcelona for your stay and for taking the time to rate us and give us your feedback. We look forward to give you a warm welcome back to Nobu hotel Barcelona during your next trip to the city. Best regards.

Dear Juan, We sincerely thank you for choosing Nobu Barcelona and for taking the time to share your opinion with us. We look forward to welcoming you back very soon. Best regards,